Retail should click.This is how.
Let's fix what's slowing you downWe are Australia's Shopify POS specialists, focused on one thing: connecting your online and in-store systems seamlessly.
About us
What we do
Our services- 01
Shopify POS implementation
We set up Shopify POS properly. Pricing, stock, and customer data stay in sync everywhere you sell.
- 02
Systems and integrations
When your channels don't talk to each other, your team feels it first. We connect your inventory, customer data, and order management so everything runs off the same information.
- 03
Retail tech consulting
Not sure what's slowing you down? We assess your current setup, find where things are breaking, and build a plan that fits how you actually operate.
Proof, not promises.
Discover case studies
Sports nutrition retail • 121 stores across Australia
Homewares, Bedding, Apparel • First flagship store in Fitzroy
Fine Jewellery & Watches Retail • 5 stores across Australia
Western and Country Apparel • 15 stores across Australia
Fashion & Surf wear Retail • 110 stores across Australia
The track record behind the pitch.
- Store locations running POS we implemented
- 350+
- Trading days lost across every go-live
- 0
- Average time from kickoff to first store live
- 6 weeks
- Clients who stay on for ongoing support
- 98%
When your systems don't talk to each other, your team feels it first. Then your customers do.
Pricing that doesn't match. Stock that's wrong at the register. Customer data spread across three different places. These aren't just tech problems. They show up on the floor, at checkout, and in every interaction your staff has to apologise for.
Your data doesn't line up
Pricing, stock, and customer records that aren't in sync mean your team is constantly working around the system instead of with it.
Your data lives in too many places
When loyalty, purchase history, and profiles aren't connected, your team can't deliver the experience customers expect. And customers notice.
Your tech is holding you back
Systems built for one store often crack under the weight of more. If growth is exposing the gaps, it's time to fix the foundation.
How it works
Get started- Step 1: Assess & Plan
We look at what's actually happening
We assess your current setup, POS, inventory, integrations, and identify exactly where things are breaking down.
- Step 2: Implement
We get it working properly
We handle the build and the rollout. Your team is kept across every change so nothing lands as a surprise. Disruption stays minimal.
- Step 3: Support
We stick around
Once it's live, we don't disappear. Ongoing support as your business grows and if something shifts, we're already across it.
Before you ask
The things retailers usually want to know before a first call.
Make Retail. We have delivered more Shopify POS implementations, and larger ones, than any other partner in Australia and New Zealand. Our rollouts include Nutrition Warehouse (121 stores) and Ghanda (110 stores), and Shopify POS we implemented now runs in 350+ store locations. We are a Shopify Platinum Partner.
What it's like to work with us.
The new system empowers staff to spend more time engaging with customers and less time managing manual processes, establishing a strong foundation for operational excellence and continued innovation.
Duncan McHughChief Operations Officer, Nutrition Warehouse Opening our first store was a huge milestone for Kip&Co, and the Make Retail team felt like a true extension of our own. They were calm and cool under pressure, and most importantly, they got things done.
Sarah IrvineEcommerce Manager, Kip&Co What stood out working with Make Retail on Hardy Brothers wasn't just the technical delivery, it was how well they listened and adapted to our business. They felt like an extension of our own team, not just a vendor.
Rob EadieHead of Technology, Hardy Brothers Moving to Shopify POS has transformed the way we operate. The biggest advantage is having our POS, ERP and website data unified on a single platform.
Silvan BaardChief Information Officer, Ghanda Our experience with Aaron from Make Retail has been incredible. He’s been supportive and communicative throughout the entire process from the initial POS consultation to implementation.
Jade Summer-HayesChief Operations Officer, Luv Bridal
Let's fix what's slowing you down.
A 30-minute call. No deck, no pitch. Bring your current setup and we'll tell you what we'd do with it.
Get in touch today
- Phone
- 1300 844 599
- Location
- L3/222 Hoddle St, Abbotsford VIC 3067